Not too long ago, I signed up with DrupalValueHosting for a BlowoutPackage2008. So far, I have been very pleased with the services they provide, and I have yet to have performance issues on my websites (though, admittedly, these sites are of the very-small-homebrew type that normally don’t attract millions of unique visitors each day).
A first issue I had was that on the temporary IP address they provided for accessing files I uploaded to the public html directory, it was not possible to run php scripts (due to safety reasons). Clearly, I had no clue about what was going on, so I opened a service ticket. Not only did they respond quickly - on a Sunday morning - but moreover, they assigned me a private IP address so I could test my sites before changing the DNS servers. Great service.
The second issue I had was with the free domain name that comes with the blowoutpackage. After a couple of days, I noticed that my domain name still hadn’t been registered. As I had gone back and forth a couple of times during the sign-up, and even changed the domain name once, I thought I messed up the registration. Opened another service ticket, and an hour later, the domain was registered and online…
As I haven’t been using DVH for long, I can only speak for this short period, but I really wanted to share how well they treated me up till know. (And as you can see, I haven’t signed up for the referral program, so you can really trust me, I make no money by telling you this. I might sign up though, as additional users mean an additional load on the server I am using myself. At least, I get something in return that way…)
Edit: I did sign up for the program, so this review is no longer unbiased :-)
